Privacy policy

Data Controller

Emballage-Process-Systèmes (EPS) is responsible for processing the personal data collected through this website.
Contact: rgpd@eps-sweets.com

Data Collected

We collect data when you fill out our contact form:

Identity: Last Name, First Name, Company name.

Contact Info: Email address, City, Country.

Request Details: Topic of inquiry and message content.

Purposes of Processing

Your data is processed for the following reasons:

Customer Management: Responding to your requests for support or information.

Newsletter: If you have checked the box “I would like to subscribe to EPS newsletter,” we will use your email to send you professional news.

Statistics: We use Google Analytics to analyze site traffic and improve user experience.

Legal Basis

Data is collected based on your consent (by checking the acceptance box before sending the form) and the legitimate interest of EPS in managing its commercial relations.

Data Retention

• Contact requests: Kept for the time necessary to process the request and for a maximum of 3 years after the last contact.
• Newsletter: Until you unsubscribe (via the link in the email or by contacting us).

Recipients of Data

The data is strictly for internal use at EPS. However, anonymous technical data is shared with Google via Google Analytics.

Your Rights (GDPR)

In accordance with the General Data Protection Regulation, you have the right to access, rectify, delete, and oppose the processing of your data. To exercise these rights, please contact us at: rgpd@eps-sweets.com.

 

For a detailed list of the cookies we use and to manage your preferences, please refer to our Cookie Policy linked in the footer.